Frequently Asked Questions

Yes. By using ICQ Chat Network services, you agree to follow our Acceptable Use Policy. Rules are in place to ensure a safe, respectful, and enjoyable environment for everyone. Violations may result in warnings, kicks, mutes, or bans from channels or the entire network.

Yes! Our chat rooms support file sharing, including images and documents. You can also share YouTube links and watch videos together with the room. For quick reactions, we have Giphy integration so you can share animated GIFs without leaving the chat.

Yes, screenshots (logs) are encouraged when reporting inappropriate behavior. If you are filing a complaint about a moderator or user, you MUST provide genuine logs to back up your complaint. Submit them through our Help Desk.

Report it immediately! Visit the #help channel on the network or submit a ticket through our Help Desk. Our team investigates every report thoroughly and takes appropriate action within 24 hours.

We collect minimal information to provide our services. When you register a nickname with NickServ, we store your registered username, associated email address, and registration timestamps. We may also temporarily store IP addresses for security purposes. We do not permanently store chat logs.

No. We do not share IP addresses with third parties. IP addresses are only used for network security purposes, such as managing bans and preventing abuse. We only release user data when compelled by a valid subpoena, search warrant, or court order from a court with proper jurisdiction.

Our network is managed by a dedicated team of administrators, IRC operators, and channel operators who work around the clock. If no one is available in #help, you can submit a ticket through our Help Desk and we will respond within 24 hours.

Bans are typically issued for violations of our Acceptable Use Policy, such as harassment, spam, disruptive behavior, or ban jumping. When you are banned, a ban reason appears in your status window. If you believe the ban was issued in error, please visit #help or submit a ticket through our Help Desk for review.

Kicks and mutes are typically issued by Channel Operators (ChanOps) for violations of channel-specific rules, such as spamming, using inappropriate language, or disruptive behavior. If you were kicked or muted, you can ask the ChanOp for clarification. If you believe it was unfair, you may discuss it in #help.

ICQ Chat Network runs security scanners to maintain safety and prevent abuse. However, not all VPNs are blocked—only those that are known to be used for abusive purposes. If you are unable to connect due to a VPN, please try connecting without the VPN or contact our Help Desk for assistance.

ICQ Chat Network provides a platform for users to communicate in real-time. We do not actively monitor or control user content. However, we enforce our Acceptable Use Policy and take action against violations. Users are responsible for their own words and behavior. We comply with valid legal requests regarding user content.

Yes. You can request the deletion of your registered nickname and associated data by submitting a ticket through our Help Desk. Please note that we do not permanently store chat logs, so your conversations are already ephemeral.

Absolutely! You can access our network through your mobile browser at https://www.icqchatting.com. For a better experience, you can also use mobile IRC clients such as IRCCloud, Colloquy, or AndroIRC. Point your client to irc.icqchatting.com on ports 6660-6669 (standard) or +6697 (SSL-secured).

No problem! We're here to help. You can:

• Join #help on the network
• Visit our Help Desk
• Ask a ChanOp (Channel Operator) or IrcOp (IRC Operator)